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Pages 21-31, preview, buy Chapter 30,19, strategic CRM, pages 35-53.
Unlock your organization's learning potential.Immediate eBook download after purchase, hardcover 83,15 price for Spain (gross buy Hardcover.Francis Buttle, PhD, is founder and principal consultant of Francis Buttle Associates, a Sydney, Australia-based business that helps organizations become more skilled and successful at customer acquisition, retention and development.He was appointed as the world's first Professor of CRM gta 5 cheat engine pc in 1995, and remains an Adjunct Professor at mgsm.Bookboon Premium - Gain access to over 800 eBooks - without ads.The final prices may differ from the prices shown due to specifics of VAT rules FAQ Policy Recommended for you Bibliographic Information Bibliographic Information Book Title Customer Relationship Management Book Subtitle Concept, Strategy, and Tools Authors.
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This comprehensive treatment of CRM strategy, concepts, and tools provides a unified perspective.